Shipping and Returns

Shipping:

Our hours of operation for shipping are Monday through Friday, 9 a.m. to 5 p.m. CST, excluding weekends and major USA holidays. Orders will ship within 2 to 24 hours after you place the order.

Any inquiries regarding the exact location of your package should be made to the carrier directly because unfortunately, our customer service agents only have as much information as can be seen by you through your tracking number.

NOTE: during restocks, new releases and special promotions, there can be an additional 2-4 business days of processing time!

Returns:

If you’re not feeling 100% about the whole waxing thing, let’s talk.

For sanitary reasons we can’t accept returns, but we’re here for you! Let us know how we can help at orders@crybabywax.com.